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Shipping Policy
At fitmas.shop, we are committed to ensuring that your shopping experience is smooth and enjoyable from start to finish. Below is the information regarding our shipping and delivery.
Shipping Methods & Costs
STANDARD SERVICE: Most items ship from USA within 5-10 business days; however, some large items ship directly from the manufacturer and may take up to 1 weeks to ship. Please check the shipping tab on product pages for specific details about each individual product.
We will provide an ESTIMATED delivery timeframe at checkout based on the items in your order and your location. Some orders may arrive in multiple shipments.
| COUNTRY | SHIPPING | COST | BUSINESS DAYS |
| U.S |
|
US$0 | 6-12 business days |
| VIP Shipping | US$12.99 | 4-6 business days | |
| Express shopping | US$9.99 | 5-8 business days | |
| Standard Shipping（shipping under $59） | US$6.99 | 6-12 business days | |
| Nigeria | Free shipping（Free discreet shipping over $59） | US$0 | 25-30 business days |
| VIP Shipping | US$18.99 | 15-20 business days | |
| Express shopping | US$15.99 | 20-25 business days | |
| Standard Shipping | US$12.99 | 25-30 business days | |
| France |
|
US$0 | 20-25 business days |
| VIP Shipping | US$12.99 | 7-15 business days | |
| Express shopping | US$9.99 | 15-20 business days | |
| Standard Shipping | US$6.99 | 20-25 business days | |
| The U.K. |
|
US$0 | 15-20 business days |
| VIP Shipping | US$12.99 | 7-10 business days | |
| Express shopping | US$9.99 | 10-15 business days | |
| Standard Shipping | US$6.99 | 15-20 business days | |
| Canada |
|
US$0 | 20-25 business days |
| VIP Shipping | US$12.99 | 10-15 business days | |
| Express shopping | US$9.99 | 15-20 business days | |
| Standard Shipping | US$6.99 | 20-25 business days | |
| Italy |
|
US$0 | 15-20 business days |
| VIP Shipping | US$12.99 | 7-10 business days | |
| Express shopping | US$9.99 | 10-15 business days | |
| Standard Shipping | US$6.99 | 15-20 business days | |
| Australia |
|
US$0 | 15-20 business days |
| VIP Shipping | US$12.99 | 5-10 business days | |
| Express shopping | US$9.99 | 10-15 business days | |
| Standard Shipping | US$6.99 | 15-20 business days | |
| Ireland |
|
US$0 | 20-25 business days |
| VIP Shipping | US$12.99 | 10-15 business days | |
| Express shopping | US$9.99 | 15-20 business days | |
| Standard Shipping | US$6.99 | 20-25 business days | |
| New Zealand |
|
US$0 | 25-30 business days |
| VIP Shipping | US$18.99 | 15-20 business days | |
| Express shopping | US$15.99 | 20-25 business days | |
| Standard Shipping | US$12.99 | 25-30 business days |
Please keep in mind that delivery timeframes are not guaranteed at this time by any carrier. Country-wide and regional delays should be expected with all carriers, so please place time-sensitive orders well in advance.
We do not provide estimated delivery timeframes for Armed Forces addresses. Please plan on at least several weeks for delivery.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
Order Processing
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Please note that during high-demand periods, order processing times may be slightly delayed.
International Shipping
- We are pleased to offer international shipping to most countries. International shipping rates and delivery times vary depending on the destination.
- Customers are responsible for any customs and import taxes that may apply. fitmas.shop is not responsible for delays due to customs.
Tracking Your Order
- Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or through the carrier's tracking portal.
Delivery Issues
- If you have any issues with your delivery, such as a lost or damaged package, please contact our customer service team at support@fitmas.shop We are here to help resolve any issues and ensure your satisfaction.
Thank you for choosing fitmas.shop for your daily fashion needs. We look forward to serving you and hope you enjoy your shopping experience with us!